Have a question? Call us 866-241-2555
Tracking numbers and a confirmation will be sent automatically to your email.
When will my order ship?
We usually ship all our orders the same or next business day the order was placed. Sometimes, you may expect a slight delay of 2 days. We have a 99% same day shipping rate.
On average your order will be shipped the next business day. Please note that an order placed on Friday will ship on Monday as we don’t ship on non-business days.
How long will it take after my order ships?
Ground Shipping may take from 3 to 6 business days. All our orders are shipped from the closest of 5 shipping locations strategically placed nationwide for faster service. You can always track your package on the carriers website we used to ship your order.
How much is shipping?
Shipping rates depend on weight, carrier and product being shipped
How do I get my order tracking number?
The tracking numbers for each shipped orders are automatically emailed after shipping. Alternatively, you can check the lazercorp.com online order status
My tracking number is not working. What should I do?
Sometimes a package gets separated from its order and does not get scanned by the shipper.. Either way, give it a day or two to see if all the items on your order arrive. If you have not received your order in the time given or your tracking number doesn't display any info in after 1 -2 days, please call the carrier. If you don't get an answer we will be very happy to help you.
How do I contact the shipping companies?
Fedex: 1.800.GoFedEx, Online: www.Fedex.com or UPS: 1.800.PickUPS, Online: www.UPS.com
What should I do if an item is delivered damaged?
If the item appears to have obvious damage by the Shipping company, immediately tell the driver you do not want to receive this package or call the shipping company to submit a damaged shipment claim. If the damaged package was left or someone else signed for it, there is a grace period of 5 days to file the damage claim. Obtain a control number from the shipping company.
What should I do if an item is missing from my order?
Check the amount of tracking numbers you should have received. Verify you have received all boxes and checked all packing material for small items. If you are still missing an item(s), email our customer service for Order Status.
Duplicated Orders
Most of our orders are approved automatically by a set of filters we have, to make that process faster for customers. Please make sure to contact our Customer Service or Sales Department if you believe your order has been duplicated. InkjetSuperstore.com will not take responsibility for doubled orders, although you will of course be allowed to return the duplicate shipment.
Missing Items and Shipping Claims
lazercorp.com will only accept claims up to 3 days after the package was delivered to your shipping address. Once a package leaves our warehouse it becomes the responsibility of the carrier. The carrier is responsible for any unforeseen delays in your order's arrival. We can help you but we can't guarantee a fast turnaround on this.
Why was my order sent in multiple packages when it could have all fit into one box?
We keep the safety of your packages in mind with regards to weight and size. In some occasions we shipped from another warehouse.
Why did they separate the packages of my order?
Many times when multiple packages are shipped the shipping company may route the package on to another truck due to space issues. It is quite possible that the shipping company may separate the order for the same order. However, they will make every effort to delivery all packages on the same day.
Do you ship internationally?
We do not currently ship internationally.
Can you send my order COD?
Due to high costs associated with COD orders, we cannot ship any orders COD.
